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Contacts

Office# 17 & 18A, 17th Floor, Office Building, Latifa Tower – Trade Centre – Trade Centre 1 – P.O. Box 9666, Dubai, United Arab Emirates

 +971 564840260

info@abornstor.com

Customized Support Services

At Abornstor Technologies, we go beyond traditional support to ensure your business runs smoothly around the clock. Our managed support services offer extensive assistance for both in-house and third-party solutions, guaranteeing seamless operations through dedicated teams, proactive system monitoring, and flexible engagement models.

With a focus on preventive maintenance, we identify and resolve issues before they impact your business, providing a reliable foundation for your technology infrastructure. Whether you’re scaling up or maintaining critical operations, our tailored support solutions are designed to keep your systems running at peak performance.

What we offer

Comprehensive support

Ensuring all aspects of your technology infrastructure are covered.

Dedicated & matured support

Experienced professionals committed to your success.

SLA, ticketing & notifications

Robust systems for managing service level agreements and communications.

End-to-end support

Covering both in-house and third-party solutions.

Support

Tested handover mechanism

Smooth transitions with experienced support resources.

maintenance-info

Preventive maintenance

Proactively maintain your systems to prevent issues.

Flexible contracts
Adaptable support models designed to grow with your business, offering flexibility in engagement terms and services.
Dedicated helpline
Around-the-clock support through a dedicated helpline for rapid assistance whenever issues arise.
Scalable model
Our support services are designed to scale with your business, ensuring you have the resources you need as you grow.
notifications
Comprehensive ticketing
System, Reporting, SLAs, and Escalations Transparent and structured support systems ensure you’re always aware of the status of your issues, with clear escalation paths and reporting.
Engagement managers
Assigned engagement managers provide a single point of contact, ensuring smooth collaboration and ongoing accountability.
Ownership of application
We take full ownership of the applications we support, providing expert management and maintenance to ensure optimal performance.
Transparent engagement
Our commitment to clear, open communication ensures that you remain fully informed at every step, with detailed reporting and feedback loops to improve service delivery.
With Abornstor Technologies’ Managed Support Services, you can focus on driving your business forward while we handle the complexities of IT support and infrastructure maintenance. Let us manage your technology needs so you can achieve your strategic goals with confidence.
Ensure seamless operations—partner with us today for reliable, proactive support!

get in touchOur team of specialized experts is always ready to help you.

Address: Office# 17 & 18A, 17th Floor, Office Building, Latifa Tower – Trade Centre – Trade Centre 1 – P.O. Box 9666, Dubai, United Arab Emirates

Phone number: +971 564840260

Email: Info@abornstor.com

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